Data protection
Privacy policy
We collect only the data we need to handle your requests, and we protect it.
In case of discrepancy, the French version prevails. Read the French version
Applicable framework
RÉSONANCE is a project based in Switzerland (Geneva). Your data is therefore governed first and foremost by the Swiss Federal Act on Data Protection (FADP / revFADP), under the supervision of the Federal Data Protection and Information Commissioner (FDPIC). When we address visitors or customers located in the European Union, the General Data Protection Regulation (GDPR) may also apply. The two frameworks pursue similar aims; we distinguish between them where necessary and never treat one as the other.
Data controller
to be completed, to be completed, to be completed, Switzerland.
For any question about your data, and to exercise your rights, write to contact@resonance-art.ch.
Processing and purposes
We currently use no customer accounts, no online payment and no audience measurement or advertising tools. Here is what we collect, and why, for each type of processing.
Contact form
- Data collected
- Your name, your email address, the content of your message and the language of the form (French or English).
- Purpose
- To reply to your request, in the language of the form, and to follow up on our exchange.
- Legal basis
- Steps taken before a possible contract and/or our legitimate interest in replying to the requests we receive. to be reviewed by a lawyer
- Recipients
- Authorised staff within to be completed.
- Processors
- Hostinger (website hosting and email, with infrastructure located in the European Union)
- Retention
- As long as needed to handle your request, followed by limited archiving. retention period to be confirmed
- Transfers outside the EU / Switzerland
- No transfer outside the EU or Switzerland is planned for this processing. to be confirmed
Waiting list
- Data collected
- Your email address, the language of the sign-up page (French or English) and, if you provide it, your first name.
- Purpose
- To send you our announcements (dates, news about the project), in the language you signed up in.
- Legal basis
- Your consent, which you may withdraw at any time.
- Recipients
- Authorised staff within to be completed.
- Processors
- Hostinger (website hosting and email, with infrastructure located in the European Union). If we adopt a third-party emailing tool, this section will be updated. to be completed where applicable
- Retention
- Until you withdraw your consent (unsubscribe link or request by email).
- Transfers outside the EU / Switzerland
- No transfer outside the EU or Switzerland is planned for this processing. to be confirmed
Email correspondence
- Data collected
- The information you send us in your emails (address, content, any attachments).
- Purpose
- To manage our correspondence and follow up on your requests.
- Legal basis
- Our legitimate interest in handling the correspondence we receive and/or steps taken before a possible contract. to be reviewed by a lawyer
- Recipients
- Authorised staff within to be completed.
- Processors
- Hostinger, for business email (IMAP/SMTP protocols) and hosting, with infrastructure located in the EU.
- Retention
- For the duration of the correspondence, followed by reasonable archiving. retention period to be confirmed
- Transfers outside the EU / Switzerland
- No transfer outside the EU or Switzerland is planned for this processing. to be confirmed
No profiling
We make no fully automated decisions that produce legal effects concerning you, and we carry out no advertising profiling. Your data is not sold.
Data security
We take reasonable technical and organisational measures to protect your data against loss, unauthorised access and disclosure. As no system is infallible, we cannot, however, guarantee absolute security.
Your rights
Under the Swiss FADP and, where applicable, the GDPR, you have in particular the following rights:
- the right to access your data and to be informed about how it is processed;
- the right to have inaccurate data corrected;
- the right to have your data erased;
- the right to object and the right to restrict processing;
- the right to data portability (visitors covered by the GDPR);
- the right to withdraw your consent at any time, without retroactive effect.
To exercise these rights, write to contact@resonance-art.ch. We may ask you to prove your identity, so that your data is not disclosed to the wrong person.
Right to complain
If you believe that your data is not being processed in accordance with the law, you may contact the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland. People located in the European Union may contact the competent supervisory authority in their country of residence.
Changes to this policy
This policy may be updated to reflect changes in our processing or in the legal framework. It is published in French and in English. In case of discrepancy, the French version prevails.
- Governing law
- Swiss law
- Place of jurisdiction
- Geneva, Switzerland
It is governed by that law, and the place of jurisdiction is the one stated above, subject to the mandatory rules that protect consumers.
This document is provided for information and does not replace review by a lawyer specialising in data protection. to be reviewed by a lawyer